Frequently Asked Questions (coming soon)

Search Tips

Shipping Information

Our Returns Policy

Tax Information

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Search Tips

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ArtScroll.com Shipping Information

Domestic Shipping Options and Ship Times

Alaska, Hawaii, Puerto Rico, and Guam

International Shipping Options and Ship Times

Domestic Shipping Options and Ship Times

Domestic orders in the Continental United States can be shipped via Ground Delivery, 2-Day Service, or Priority Overnight. Please see below to calculate your ship time. For actual shipping costs, please click here.
Please note that our offices are closed on Fridays during the months of July and August.

This service is only available in the Continental USA. Charges begin at ONLY $2.95 per order. For actual shipping costs, please click here.

All orders of in-stock items placed by 2 pm Eastern time Monday - Thursday will ship the same day! On Friday orders of in-stock items placed by 10:30 am Eastern time will ship the same day. Check the map below for our fast delivery times!

3-Day Service

3-Day Service will be shipped the same business day if it's received by 2:30 p.m. EST Monday - Thursday, pending order verification. On Friday orders of in-stock items placed by 10:30 am Eastern time will ship the same day. Your order will be received before the end of the third business day. This service is trackable, and is only available in the Continental USA. For actual shipping costs, please click here.

2-Day Service

2-Day Service will be shipped the same business day if it's received by 2:30 p.m. EST Monday - Thursday, pending order verification. On Friday orders of in-stock items placed by 10:30 am Eastern time will ship the same day. Your order will be received before the end of the second business day. This service is trackable, and is only available in the Continental USA. For actual shipping costs, please click here.

Priority Overnight

Priority Overnight will be shipped the same business day if it's received by 2:30 p.m. EST Monday - Thursday, pending order verification. Your order will be received by 10:30 a.m. the next business day. This service is trackable, and is only available in the Continental USA. For actual shipping costs, please click here.

Alaska, Hawaii, Puerto Rico, and Guam

All orders to Alaska, Hawaii, and Puerto Rico addresses will ship via Priority Mail. Orders usually ship by the next business day, pending order verification. This service generally takes 3-7 business days. For actual shipping costs, please click here.

International Shipping Options and Ship Times

International shipping options and ship times vary from country to country. Please see below for shipping options. These options are not trackable. There is a good likelihood that your packages will be subject to the customs fees and import duties of the country to which you have your packages shipped. These charges and any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; we recommend that you contact your local customs office for further information. For actual shipping costs, please click here.

United Kingdom

U. K. Expedited Service

All orders being shipped to the United Kingdom ship to you via U. K. Expedited Service directly from Lehmann's, our distributor in England. This service takes approximately 3-5 business days from when your order is shipped.

If you have any further questions about your order, you can contact Lehmanns directly at: 44-191-430-0333. For actual shipping costs, please click here.

Eastern Europe

Expedited Service

All orders shipped to countries in Eastern Europe ship via Expedited Service directly from Lehmann's, our distributor in England. This service takes approximately 10-20 business days from when your order is shipped.

If you have any further questions about your order, you can contact Lehmanns directly at: 44-191-430-0333. For actual shipping costs, please click here.

Western Europe

Expedited Service

All orders shipped to countries in Western Europe ship via Expedited Service directly from Lehmann's, our distributor in England. This service takes approximately 5-10 business days from when your order is shipped.

If you have any further questions about your order, you can contact Lehmanns directly at: 44-191-430-0333. For actual shipping costs, please click here.

Israel

Expedited Service

All orders being shipped to Israel ship to you via Expedited Service directly from Gitler, our distributor in Israel. This service takes approximately 3-5 business days from when your order is shipped. Your entire order ships for $7.50. Please note there is a 15% VAT charge added to your order. Your credit card will be charged in Israeli Currency.

If you have any further questions about your order, you can contact Gitler directly at: 03-579-8187.

All Other Countries

Global Express Mail

Global Express Mail will usually ship by the next business day, pending order verification. Your order is airmailed to the local postal system of the destination country. You can expect your order in about 3-7 business days. For actual shipping costs, please click here.

Global Priority Mail

Global Priority Mail will usually ship by the next business day, pending order verification. Your order is airmailed to the local postal system of the destination country. You can expect your order in about 6-10 business days. For actual shipping costs, please click here.

ArtScroll.com Return Policy

Our Return Policy Is Simple:

Within 30 days of receipt of your order, you may return for a full refund any book in its original condition.
Opened software may not be returned to us. Please contact the manufacturer for their returns policy.

Returns are Easy:

Simply fill out the return form that was enclosed in your order. Include the return form with your return, and wrap the package securely. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment.

If you do not have your return form, please contact our sales department.

Please include your email address and phone number on the paperwork and send the package to the following address:

RA: Retail
Mesorah Publications / Artscroll
222 44th Street
Attn: Returns Department
Brooklyn NY 11232

Returning Gifts:

We are happy to accept returns of gifts within 30 days of receipt. We will exchange your gift, or issue a gift certificate for the amount of the items being returned to the gift recipient at the same address to which the order was shipped. We cannot refund cash for returned gifts.

Please be sure to include the return form with your contact information.

Refunds:

We will notify you of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.

Problems, Questions, Suggestions?

If you have any problems with your order, please don't hesitate to contact us.

E-mail: orders@artscroll.com
Telephone: 1-800-637-6724 or (718) 921-9000
Fax: (718) 680-1875

Tax Information

In accordance with applicable state law, we are required to charge sales tax in New York State where ArtScroll.com has its operation. Sales tax is applied to the total amount of the order, including shipping and handling charges and is based on the shipment's destination state and local sales tax rates.

For your planning and convenience, we display an estimated sales tax amount when orders are placed. The exact sales tax will be listed on your invoice (packing slip) and reflects all state and local taxes of your order destination at the time your order is shipped.

No sales tax is charged on the purchase of Gift Certificates. However, purchases paid for with Gift Certificates will be charged sales tax where required.